Hotels and hospitality

From Property to Guest.
From Operations to
Experience and Value.

Enterprise systems. People. Data. AI.

For a more profitable and memorable hospitality business. Connect hotel groups and hospitality enterprises across operations, finance, procurement, people, assets and guest service data, and apply AI to improve performance, control cost and elevate guest experience.

HIGHER
PROFITABILITY
BETTER
GUEST EXPERIENCE
LOWER
OPERATING COST
OPTIMISED
ASSETS & FACILITIES
A MORE
ENGAGED WORKFORCE
DATA-DRIVEN
DECISIONS
A STRONGER
BRAND

Key Questions We Help Answer

Business questions that connect operational reality to financial and guest outcomes — across the full hospitality value chain.

01

Why is occupancy up but profitability down?

02

Which properties or services are underperforming?

03

Where is procurement spend leaking?

04

Which F&B inventory is being wasted?

05

Which assets require management attention?

06

Do we have the right workforce by property?

07

Which guest service exceptions need action?

08

What should management know today?

09

How can AI improve decisions, not just dashboards?

Explore The Value Chain
Hotels and hospitality

The Hospitality Value Chain

Connecting every part of the business.

PROPERTY
ROOMS
F&B
EVENTS
GUEST
LOYALTY
PEOPLE
Workforce | Skills | Scheduling | Performance
ASSETS
Buildings | Rooms | F&B Equipment | Facilities | Maintenance
PROCUREMENT
Inventory | Suppliers | Contracts | Spend
FINANCE
Revenue | Cost | Cash | Profitability
DATA & AI
Plan vs Actual | Forecast | Predict | Recommend

Plan and Actual Money Reconciliation

From operations to financial truth. End-to-end.

RoomsPMS
F&BPOS
Events & BanquetsBEO / POS
ProcurementPO / Invoice
InventoryConsumption
PayrollRoster / Attendance
Assets & MaintenanceWork Orders
Other RevenueSpa / Retail / Other
PLAN / BUDGETProperty | Department | Revenue | Cost Centre
ACTUAL BUSINESSTransactions from all systems
ACTUAL MONEYReceivables | Payments | Bank | GL
RECONCILEPlan vs Actual
VARIANCE & EXPLANATIONWhy did it change?
FORECAST & TAKE ACTIONWhat happens next?

Key Outputs

Revenue Reconciliation

Cost Variance Analysis

Department Profitability

Cash & Collection Tracking

Property P&L

Portfolio View

AI-Driven Insights

Management Actions

AI Use Cases for Hotels & Hospitality

From insight to action. Real business impact.

Property Performance AI

Occupancy, revenue, cost and profitability

F&B Intelligence

Demand, purchasing, consumption, wastage and menu profitability

Asset & Maintenance AI

Predict issues, optimise maintenance and cost

Procurement Intelligence

Supplier risk, price variance and spend anomalies

Workforce Intelligence

Forecast workforce needs and optimise scheduling

Guest Intelligence

Understand experience, service issues and opportunities

CXO Portfolio Intelligence

Compare properties, explain exceptions and recommend actions

Example: Occupancy is Up. Why is Profit Down?

AI explains the drivers, simulates options and recommends actions.

Occupancy ↑
Revenue ↑
Profit ↓

Room Revenue

  • ADR / Discount
  • Channel Mix
  • OTA Commission
  • Room Mix
Room Revenue

Cost Increase

  • Payroll
  • F&B Cost
  • Energy
  • Procurement
  • Maintenance
Cost Increase

Mix & Other

  • Guest Mix
  • Promotion
  • Event Mix
  • Tax / Fees
  • Collection Timing
Mix & Other
AI Explains Drivers
Simulate Options
Recommend Actions
BETTER PROFITABILITY
LOWER COST
HAPPIER GUESTS

From Single Property to Global Portfolio

One view. Many properties. Real-time intelligence.

CITY HOTEL
CITY HOTEL
RESORT
RESORT
BUSINESS HOTEL
BUSINESS HOTEL
AIRPORT HOTEL
AIRPORT HOTEL
MULTI-PROPERTY PORTFOLIO
MULTI-PROPERTY PORTFOLIO

Enterprise Systems & Data

Bring Data Together. Add Hospitality Context. Deliver Intelligence.

SAPS/4HANA
SuccessFactorsPeople
AribaProcurement
ConcurExpenses
OracleProperty / PMS
POSF&B
BTPIntegration
OtherSystems
Trusted Hospitality DataProperty | Guest | Room | Revenue | Transactional | Operational | External
Hospitality Semantics & ContextProperty | Occupancy | Room Type | Service | Guest Segment | Channel | Market
AI & Decision IntelligenceExplain | Predict | Simulate | Recommend | Act

Build a Smarter
Hospitality Enterprise.

Tell Us Your Problem
Higher
Profitability
Better Guest
Experience
Lower
Operating Cost
A Stronger
Brand
Hi! I'm Aria, Orane's AI Assistant.