Simpler IT.Smoother business.
Our ITSM solutions help you deliver seamless IT services, resolve issues faster and create better experiences for your users.
Trusted to modernise IT services across industries.
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IT services built around your business.
We modernise IT service management with intelligent automation, seamless processes and a user-centric approach so your teams can focus on what matters.
People
Empower users and agents
Process
Standardise and simplify
Technology
Integrate and automate
Governance
Ensure compliance and control
Continuous Improvement
Drive more value
Business outcomes
- 50%
Faster issue resolution
- 35%
Higher user satisfaction
- 30%
Reduction in operational costs
Transform IT service management with AI.
Automate routine tasks, get proactive insights and deliver a better experience across your organisation.
- Open Incidents12↓ 40%
- Service Requests28↓ 30%
- Changes6↓ 50%
- User Satisfaction4.7/5↑ 20%
- Automation Rate65%↑ 35%
Our approach
- 01
Assess
Understand your current ITSM landscape and goals.
- 02
Design
Define the right processes, tools and integrations.
- 03
Implement
Deploy and configure with minimal disruption.
- 04
Optimise
Measure, automate and continuously improve.
A global retailer improves IT service efficiency by 40%.
Orane helped a leading global retailer modernise their ITSM platform, automate service requests and improve user satisfaction across multiple regions.
Incident resolved in 15 minutes
Automated service requests
Higher user satisfaction
Industries we serve
Manufacturing
Retail & Consumer
Banking & Financial Services
Energy & Utilities
Life Sciences & Healthcare
